I shared this story with **** and he said that is not the case they cannot find the part buy yet and still I can. I told him I made a call to another dealer telling them what the problem was and they told me they could have the car back to me in a couple of days I will just need to put a down payment for the part but then when I told him the part was under warranty he said oh well that is another story in that case we do not have the part. I ask him when was her going to be able to get the car repaired because I have been more than patient. I call and spoke to the service department manager **** ******* (spelling) who was nasty from the start of the conversation. Chevrolet can not and is not willing to give me a date when they will have the part in. I dropped the car off at the dealer August 31 and today is September 27. It was discovered the Catalytic converter was defective, and this part was still under warranty so it would need to go to the dealer for repair. Day 2 the check engine light came on on the vehicle I took it to ********* because ******* has a warranty on the car for 100 days. I just purchased a 2016 Chevy Trax with 47,417 miles on it from *******. At that time, we can also resubmit a claim to your extended service company for the engine mounts. Please bring the vehicle to our facility at the next occurrence and we will do everything possible to correct the issue. We value you as customer and are eager to correct the issue.Unfortunately, the engine light must occur while in our possession. At the time, their field engineer determined the mounts had not failed. The issue with the engine mounts would be an item possibly covered by your extended service company. At the time the vehicle was in for the service, we had field engineers from your extended service plan company do an inspection on the vehicle, and they also did not find an issue and declined any repairs. Several of our technicians had driven the vehicle for long stretches without this problem occurring.
Unfortunately, when the vehicle had been diagnosed by our technicians with regards to the check engine light, no problem was observed. Keep reading for some Mother's Day inspiration and get your hands on a gift for Mother's Day now.Thank you for your concern, ******************, and we understand your frustration. We've found Mother's Day gifts that suit a wide variety of budgets and a wide variety of moms, including gift ideas from Apple, KitchenAid, NuFace, Magnolia Bakery and so much more. The result? A wide variety of great gift ideas for your favorite lady. How did we find them? And more importantly, how we do we know that they're the best? Well, we consulted our team, read customer reviews across the internet and even asked our own mothers what they want this year. We've rounded up the best Mother's Day gifts in 2023. The shopping experts at CBS Essentials have just made finding the perfect gift for mom much, much easier. Promotions are subject to availability and retailer terms. We may receive commissions from some links to products on this page. CBS Essentials is created independently of the CBS News editorial staff.
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